Article 58 – The Ombudsman

1. The Ombudsman’s role is the protection and defence of citizens’ rights before the administration.

2. The office of the Ombudsman is the institution in charge of supervising the activities of all public authorities across the State, without prejudice to the exclusive powers assigned to local Ombudsman offices.

3. The Ombudman shall receive citizens’ complaints and requests which must be answered within a maximum of 30 days.